Alsarh School operates the Alsarh School mobile application. This Privacy Policy explains how we collect, use, store, share, and protect information when you use the App.

By downloading, accessing, or using the App, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the App.

1. Who This App Is For

The App is designed for use by:

• Students
• Teachers
• Guardians/Parents

The App is intended to support school-related activities such as attendance, homework, exams, academic records, notifications, communication, and other educational services provided through your school.

2. Information We Collect

We may collect the following types of information:

A. Account and Profile Information

When you register or log in, we may collect:

• Full name
• Email address
• Phone number
• Password (stored securely by our systems; not stored in plain text)
• User role (student, teacher, or guardian)
• Profile photo/avatar
• Gender and other profile details provided by your school
  
  

B. Academic and School-Related Information

Depending on your role and school settings, the App may display or process:

• Attendance records
• Class and exam routines
• Homework and assignments
• Exam results and marksheets
• Fees and payment-related information
• Study materials and lesson content
• Notices, stories, and school announcements
• Student information and academic progress
• Behaviour records
• Online exam activity
  
  

C. Communication Data

If you use in-app communication features, we may process:

• Chat messages
• Group chat participation
• Files, images, or documents you upload in chats
• Notification content related to school activities

D. Device and Technical Information

We may automatically collect:

3. How We Use Your Information

We use collected information to:

• Create and manage user accounts
• Authenticate users and maintain secure sessions
• Provide school dashboard and academic services
• Deliver homework, exams, attendance, marksheets, fees, and routines
• Send push notifications and school alerts
• Enable live bus/transport tracking (where available)
• Support chat and communication features
• Allow profile updates and file uploads
• Improve app performance, security, and reliability
• Comply with legal obligations and respond to support requests
  
  

4. How We Share Information

We do not sell your personal information.

We may share information only in the following cases:

a. With Your School / Institution

Your data may be shared with Alsarh School and authorized school administrators, teachers, and staff for educational and administrative purposes.

b. Legal and Safety Requirements

We may disclose information if required by law, regulation, legal process, or to protect the rights, safety, and security of users, the school, or the public.

c. With Your Consent

We may share information for other purposes only with your consent or as directed by your school.

5. Data Storage and Security

We implement reasonable technical and organizational measures to protect your information, including:

• Secure authentication tokens
• Encrypted communication over HTTPS
• Restricted access to authorized systems and personnel
• Local secure storage for login/session data on your device
• However, no method of transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Children’s Privacy

The App may be used by students, including minors, under the supervision of their school and guardians. Student accounts and data are generally managed by the school.

If you are a parent or guardian and believe your child’s information was collected improperly, please contact us using the details below.

7. Third-Party Links and Services

The App may contain links to third-party services (such as online meeting links, external documents, or websites). We are not responsible for the privacy practices of those third parties. Please review their privacy policies separately.

8. Contact Us

If you have questions about this Privacy Policy or your data, contact:

Alsarh School

Email: [email protected]

Website: https://sarh1.radarschool.com